Thank you for shopping with Prime Orbit. This Shipping Policy outlines how and when your orders will be delivered.

1. Processing time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping time

Estimated delivery times after dispatch:

Within India: 5–7 business days
Remote/North-East regions: 7–12 business days

Delivery timelines are estimates and may vary due to courier delays, weather, or public holidays.

3. Shipping charges

Shipping charges are calculated at checkout based on the delivery location and order weight. Free shipping may be available on orders above a specified amount — check our current promotions on the website.

4. Order tracking

Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this to track your shipment on the courier’s website.

5. Incorrect address

Prime Orbit is not responsible for delays or non-delivery caused by an incorrect or incomplete shipping address provided by the customer. Please double-check your address before placing an order.

6. Damaged or lost shipments

If your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately at brijmohan150690@gmail.com or +91 7365920561 and we will work to resolve the issue.

7. Contact us

Prime Orbit
Phone: +91 7365920561
Email: brijmohan150690@gmail.com
Website: primeorbit.in